Repair your broken gear!

Sustainability is one of our core values. One element of this is designing garments that last as long as possible. To extend the life of our garments, we are more than happy to repair them, so that you can enjoy using them for years to come.

What does the warranty cover?

If the damage was caused by a manufacturing error, we will cover the cost of repairs for up to three years after the purchase date. This can be a broken zipper, an open seem, or a loose strap.

We strive to repair the items with original parts and fabrics. If not, we’ll put effort in finding a great match for your item.

Where should you send your claim/repair?

Repair outside of warranty

If you have an older Elevenate garment, or the warrenty does not apply (for example if you hit a tree) we are happy to assist you with a repair. We use only Gore-Tex-certified seamstresses with vast experience in outdoor gear.

Overall repair prices are stated below, but this can vary for different products and damages:

For any additional questions, please contact us at order@elevenate.com.