Returns & Exchanges

Returns and Exchanges

Not satisfied with your purchase from us? No problem, you can return your garments within 30 days from the day you received the package. For discounted or sale items, the return period is 14 days. Returned items must be unused.

Return process

1. Fill in the return form below to receive your return waybill through email within 1–3 working days.

2. Put the product back in the undamaged original packaging.

3. Use the provided return waybill and give the package to the forwarder stated on it, i.e. the forwarder that delivered the package to you.

4. When we receive your package, please allow up to 15 working days to process your return.
   
   

Return Fee

150 NOK (deducted from your refund).

Exchanges

If you want to exchange a product, the easiest and quickest way is to return the original order and place a new order in the webshop.

Responsibility

You are responsible together with the shipment company for the goods until they reach us. If the package doesn’t reach us, we can help you contact the correct courier.

Klarna & Card payment

• Track and save the shipping number.

• Log in to Klarna or their app and report your return to pause the invoice.

• Once we have received and processed your return, Klarna will adjust your invoice.

• If you paid by card, the refund will be credited to your account within 15 days.