Winter's Rolling In
Women
Men
Sweden (SEK) | EN
Customer Service
Product Information
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Help with your order, delivery and gear.
Email customer service
order@elevenate.com
Include your order number if you have one, and tell us what you need help with.

Return an item or find out how to change size.
Delivery times and help tracking your order.
Get help with a faulty or damaged garment.
Follow your delivery using the tracking number in your shipping confirmation. For delivery information, visit Shipping & Delivery. If you still need help, contact us with your order number. Find the instructions for your purchase and market on our returns page. Contact us as soon as possible with your order number if you need to change a size, colour or delivery address, or cancel a duplicate order. We can help cancel an order if it has not left the warehouse. If it has already been sent, follow the return process. For a purchase from our webshop, follow the process on Claims & Repairs. If you bought the garment from a retailer, contact that store.Where is my order?
How do I return an item or change size?
Can I change or cancel my order?
My garment is damaged. What should I do?
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