Returns & Exchanges

Returns and Exchanges

You have 30 days to return your order from the day you received the package (14 days for discounted or sale items). Returned items must be unused and in original condition.

Return process

1. Put the item(s) back in the original, undamaged packaging.

2. Use the enclosed return waybill and drop the package off with the courier that delivered it.

3. Please allow up to 15 working days for us to receive and process your return.
   
   

Return Fee

60 SEK (deducted from refund).

Exchanges

If you want to exchange a product, the easiest and quickest way is to return the original order and place a new order in the webshop.

Responsibility During Return Shipment

You, the customer, are responsible – together with the shipping company – for the goods until they reach us. If the package doesn’t reach us, we can help you contact the correct courier.

Klarna & PayPal

Pause your Klarna invoice through the app or website when reporting your return.

PayPal refunds are processed within 15 days.